Sham Prime Properties LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our customers, employees, and website users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, website, and other digital platforms.
1. Information We Collect
We may collect the following types of personal information:
– Personal Identification Information: Full name, email address, phone number, postal address, date of birth, and identification numbers.
– Property Information: Property preferences, purchase history, and real estate transactions.
– Financial Information: Payment information, bank details, and credit history.
– Technical Data : IP addresses, browser type, device information, and usage patterns through cookies and other technologies.
– Employment Information (for employees and job applicants): Work history, education, skills, and other related data.
2. How We Use Your Information
We use the collected information for the following purposes:
– To Provide Services: Facilitating real estate transactions, property management, and client support.
– For Communication: Sending promotional materials, newsletters, or property updates with your consent.
– Improvement of Services: Analyzing data to improve user experience, develop new services, and enhance property listings.
– Legal Compliance: Ensuring compliance with legal obligations and preventing fraud.
– Employee Management: For recruitment, payroll processing, and employee performance monitoring (applicable to staff).
3. Disclosure of Information
We may share your personal information with:
– Service Providers: Third-party companies that assist in operations (e.g., payment processors, marketing agencies, IT support).
– Legal Authorities: If required by law or to protect our legal rights.
– Business Transfers: In case of a merger, acquisition, or sale of company assets, your personal data may be transferred to the new entity.
– Consent-Based Sharing: Any other sharing of information based on your explicit consent.
4. Data Security
We implement industry-standard security measures to safeguard your data, including:
– Encryption: All sensitive data (financial details) are encrypted.
– Access Controls: Limiting access to personal information to authorized personnel only.
– Regular Audits: Performing periodic security checks and updates to our systems.
5. Your Rights
You have certain rights regarding your personal information:
– Access: You may request access to the personal data we hold about you.
– Rectification: If any information is incorrect or outdated, you can request correction.
– Erasure: In certain cases, you can request that we delete your personal data.
– Opt-out: You can opt-out of receiving marketing communications at any time.
– Data Portability: Request a copy of your personal data in a portable format.
6. Cookies Policy
Our website uses cookies to improve user experience:
– Types of Cookies: Session cookies (temporary) and persistent cookies (saved until deleted).
– Purpose: To remember preferences, track user activity, and personalize content.
– Cookie Management: You can manage or disable cookies in your browser settings.
7. Retention of Data
We retain your personal information only for as long as necessary for the purposes stated above or to comply with legal obligations. Employee records are retained as required by labor laws.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us to have it removed.
10. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with the new effective date.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us at:
Sham Prime Properties LLC
Email: hr@shamproperties.com
Phone: +971 58 514 8800
Address: 4202 B, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE, Dubai, United Arab Emirates, Dubai, United Arab Emirates
